Product Safety & Important Information

Our products are individually personalised and made to order. Please carefully consider the intended use and suitability of each product before purchasing, particularly when purchasing products for babies, children and young children.

Baby & Children’s Products and Toys

Baby and children’s products and toys should always be used for their intended purpose and with appropriate adult supervision where required.

Some products may contain small parts or personalised components that may present a choking or other safety hazard. Never leave babies or young children unattended with a product.

Parents, carers and supervising adults are responsible for determining whether a product is suitable for the individual child and ensuring it is used appropriately.

Please regularly check products for signs of damage, wear or loose components. If a product becomes damaged, worn, or a component becomes loose or detached, discontinue use immediately and keep the product away from children.

Wooden Toys & Educational Products

Wooden toys and educational products should always be used for their intended purpose and with appropriate adult supervision where necessary.

Please regularly check wooden toys and educational products for signs of damage, wear or loose components. If a product becomes damaged or a component becomes loose or detached, discontinue use immediately and keep the product away from children.

Important Information

We take reasonable care when making, personalising and inspecting our products before dispatch.

Our products should only be used for their intended purpose and in accordance with any instructions or safety information provided. We are not responsible for injury, damage or loss arising from misuse, inappropriate use, inadequate supervision, unauthorised modification of a product, or use contrary to its intended purpose, to the extent permitted by law.

Nothing in this information excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law or any other applicable Australian law.

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.